1. Introduction

Revive Aesthetics (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, https://www.wereviveu.com and https://offers.wereviveu.com (the “Sites”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Sites.

2. Information We Collect

As a Medical Aesthetics company, the information we collect online is primarily for communication and service provision purposes. The information we may collect on the Sites includes:

• Personal Data: Personally identifiable information, such as your name, email address, mailing address, and phone number, that you voluntarily give to us when you register with the Sites or when you choose to participate in various activities related to the Sites, such as requesting information about our services or booking consultations.
• Derivative Data: Information our servers automatically collect when you access the Sites, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Sites.
• Anonymized Data: An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Sites to:

• Communicate with you regarding your inquiries and appointments.
• Email you regarding your account or requested information.
• Call you regarding your appointment or requested information.
• Text you regarding your appointment and/or appointment confirmation/rescheduling
• Increase the efficiency and operation of the Sites.
• Monitor and analyze usage and trends to improve your experience with the Sites.
• Notify you of updates to the Sites.
• Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
• No Marketing/Promotional Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Use of Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Sites to help customize the Sites and improve your experience. When you access the Sites, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Sites.

• Cookies for Comments: If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• Analytics: We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Sites through the use of first-party cookies and third-party cookies to, among other things, analyze and track users’ use of the Sites, determine the popularity of certain content, and better understand online activity.

6. Embedded Content from Other Websites

Articles on these Sites may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

10. SMS/TXT Communications

We may use your mobile number to communicate with you via SMS/TXT for purposes related to your inquiries or account. Please note the following:

• No Marketing/Promotional Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Opt-In Requirement: Users must opt in to receive SMS/TXT communications from us. By providing your mobile number and opting in, you consent to receive text messages from us.
• Opt-Out Instructions: To opt out of receiving SMS/TXT messages, you can simply reply with “STOP” or “UNSUBSCRIBE” to any message you receive from us. Upon receiving your opt-out request, we will promptly remove you from our SMS/TXT communication list.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us via the Chattanooga Office (corporate headquarters)
This privacy policy was last updated on [8-5-2024].